Privacy Policy

Purpose and Scope

This Privacy Policy explains how personal data submitted via FusionCommerce.se is collected, used, and protected. All processing is carried out in accordance with the EU General Data Protection Regulation (GDPR, Regulation 2016/679) and applicable Swedish data protection legislation, including the Act (2018:218) with Supplementary Provisions to the EU Data Protection Regulation.

Processing of personal data via FusionCommerce.se follows the same rules and procedures as described in Webbhuset's overarching Privacy Policy.

Personal Data Collected

When you interact with FusionCommerce.se – for example by booking a demo, completing a contact form, or signing up for updates – the following personal data may be collected:

• Contact details, such as name, email address, and phone number
• Company details, such as company name and address
• Any other information you choose to provide in free-text fields

Cookies and Analytics Tools

This website uses cookies and analytics tools, including Google Analytics, to understand website performance and improve the user experience.

Under the Swedish Electronic Communications Act (lag 2022:482 om elektronisk kommunikation), your consent is required before any non-essential cookies are placed. You will therefore be given the opportunity to accept or decline cookies when you visit the website. You can change your cookie preferences at any time via our cookie banner or through your browser settings.

Purposes and Legal Basis for Processing

Personal data is processed for the following purposes:

• Responding to enquiries and managing demo bookings: Contract (Art. 6(1)(b)) or legitimate interest (Art. 6(1)(f))
• Sending newsletters and marketing communications: Consent (Art. 6(1)(a))
• Website analytics and performance improvement: Consent (Art. 6(1)(a))
• Compliance with legal obligations: Legal obligation (Art. 6(1)(c))

Retention Period

Personal data is not stored for longer than is necessary for the purpose for which it was collected, or for as long as required by law (e.g. accounting obligations under the Swedish Bookkeeping Act). When data is no longer needed, it is securely deleted or anonymised.

Third-Party Providers and Data Transfers

We may share personal data with trusted third-party service providers who process data on our behalf, such as analytics providers (Google Analytics). Such providers are bound by data processing agreements and may not use the data for their own purposes.

Where personal data is transferred to countries outside the EU/EEA, we ensure that appropriate safeguards are in place, such as the European Commission's Standard Contractual Clauses (SCCs).

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of access – You may request a copy of the personal data we hold about you.
• Right to rectification – You may request that inaccurate data be corrected.
• Right to erasure ("right to be forgotten") – You may, under certain circumstances, request that your data be deleted.
• Right to restriction – You may request that the processing of your data be restricted.
• Right to data portability – You may request your data in a structured, machine-readable format.
• Right to object – You may object to processing based on legitimate interest.
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise your rights, please contact us using the details below. We will respond without undue delay, and no later than one month from receipt of your request.

You also have the right to lodge a complaint with the Swedish Authority for Privacy Protection (IMY):

• Website: www.imy.se
• Email: imy@imy.se
• Phone: +46 8 657 61 00

Data Controller

This Privacy Policy may be updated from time to time. The latest version will always be available at FusionCommerce.se.